Personalization in Tourism Marketing Communications: Trends and Benefits
Keywords:
Tourism, Marketing, Personalization, Customer Experience, Digital Marketing, Customer Loyalty, Data-Driven MarketingAbstract
The tourism industry is experiencing a transformative shift driven by the growing demand for personalized experiences. With the proliferation of digital technologies, marketing communications are becoming increasingly tailored to individual preferences, behaviors, and demographics. This paper explores the emerging trends in personalized tourism marketing and outlines the key benefits for both businesses and travelers. The findings indicate that personalization significantly enhances customer satisfaction, loyalty, and conversion rates, while also helping tourism marketers optimize engagement and ROI.
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